FREQUENTLY ASKED QUESTIONS
Returns can be made via our returns portal. We will check the submitted returns request and inform you immediately. Afterwards, the goods can be returned using the enclosed return label.
- We offer a 2-year warranty for material or production defects. Further 2 years
guarantee, can be concluded by means of a receipt or online invoice here.
- Within the period of 24 months, faulty articles can only be claimed against presentation of the purchase receipt. After consultation with us, a quick and uncomplicated solution will be sought.
- Our warranty does not cover defects due to poor care, fit, natural wear and tear, and natural fading of colors and materials.
- Cracks, holes, burn holes, fluff and changes in size are also not included in the guarantee.
- In the event of modifications, the guarantee becomes null and void.
- Fireholes caused by exhaust systems are not covered by warranty.
- Above-average heat sensation on the skin is due to the heat development in newer motorbike models from EURONORM 4 upwards and is therefore not covered by warranty.