FREQUENTLY ASKED QUESTIONS
Returns can be made via our returns portal. We will check the submitted returns request and inform you immediately. The goods can then be returned by post. The return address is:
The Rokker Company AG
- We provide a 2-year warranty for material or production defects. Another 2 years
guarantee, can be concluded by means of a sales receipt or online invoice here.
- Within the period of 24 months, faulty articles can only be claimed against presentation of the proof of purchase. After consultation with us, a quick and uncomplicated >br> solution will be sought.
- Our warranty does not cover defects due to poor care, fit, natural wear and tear and natural fading of colors and materials.
- Cracks, holes, burn holes, fluff and changes in size are also not included in the
- In the event of modifications, the warranty will become void.
- Fire holes caused by exhaust systems are not a guarantee case.
- Above-average sensation of warmth on the skin is due to the heat development of newer motorcycle models from EURONORM 4 upwards and therefore not covered by warranty.